Privacy Policy

Introduction

Syntax Studio ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at syntaxstudio.dev or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

• Fill out our contact form (name, email address, phone number, and message content)
• Submit a project inquiry through our hire form (name, company name, email address, phone number, project details, and budget range)
• Communicate with us via email at hello@syntaxstudio.io

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address (anonymized for analytics purposes)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send you project proposals and follow-up communications
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To prevent spam and protect the security of our website
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Zoho Mail: We use Zoho Mail (SMTP) to process and deliver email communications from our contact and project inquiry forms.
• Google reCAPTCHA: We may use Google reCAPTCHA to protect our forms from spam and abuse. This service may collect hardware and software information, such as device and application data, and send it to Google for analysis.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website through Google Analytics.

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Form submissions are retained for up to 24 months to support ongoing business relationships and then deleted.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-out: You can opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at hello@syntaxstudio.io.

International Data Transfers

Syntax Studio is based in Port-au-Prince, Haiti. If you are accessing our website from outside Haiti, please be aware that your information may be transferred to, stored, and processed in Haiti and other countries where our service providers operate. By using our website, you consent to the transfer of your information as described in this policy.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@syntaxstudio.io
• Website: syntaxstudio.dev/contact